{"id":17416,"date":"2017-04-15T09:40:22","date_gmt":"2017-04-15T09:40:22","guid":{"rendered":"https:\/\/www.mumnet.cn\/quality-managers-meet-in-athens"},"modified":"2022-02-14T13:15:29","modified_gmt":"2022-02-14T13:15:29","slug":"quality-managers-meet-in-athens","status":"publish","type":"post","link":"https:\/\/www.mumnet.cn\/ch-en\/quality-managers-meet-in-athens","title":{"rendered":"Quality Managers meet in Athens"},"content":{"rendered":"<p><b>From March 29 to 31, the Militzer &amp; M\u00fcnch Quality Management Conference was held in Athens. The Quality Managers of the Militzer &amp; M\u00fcnch Group discussed optimization potential and defined new strategies of quality assurance.<\/b><\/p>\n<p>\u201cPreparing for things ahead: Transition from risk to chance\u201d was the motto of the conference that united 20 local and regional Militzer &amp; M\u00fcnch Quality Managers in the Greek capital. \u201cWhen it comes to Quality Management, we need to be flexible and to improve continually\u201d, says Dr. Lothar Thoma, CEO M&amp;M Militzer &amp; M\u00fcnch International Holding AG. \u201cTo this aim, we keep an eye on the tendencies and developments of international logistics. That way, we can individually tailor our services to meet each customer\u2019s requirements, and always offer the highest quality.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5124\" src=\"https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_QM_Konferenz_Athen_720x445px_155d3c3ef7.jpg\" alt=\"\" width=\"720\" height=\"445\" srcset=\"https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_QM_Konferenz_Athen_720x445px_155d3c3ef7.jpg 720w, https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_QM_Konferenz_Athen_720x445px_155d3c3ef7-300x185.jpg 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>New Quality Management norm<\/b><b><br \/>\n<\/b><br \/>\nFocus at the conference was on the transition to the new Quality Management norm. The current DIN EN ISO 9001:2008 standard expires in September to be replaced by DIN EN ISO 9001:2015. Militzer &amp; M\u00fcnch is going to implement the new norm in the course of this year. The major changes:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Quality strategy and quality objectives have to correspond to the strategic orientation and the context of the organization.<\/li>\n<li>Customer orientation includes new target groups.<\/li>\n<li>A process-oriented approach and comprehensive, systematic process management gain more importance.<\/li>\n<li>Group Management is to be more committed to Quality Management.<\/li>\n<li>For risk management, organizations will have to identify, analyze and evaluate risks and chances; counter-measures have to be designed and implemented.<\/li>\n<li>Knowledge management: a systematic management of knowledge is required. The knowledge necessary to execute processes has to be determined, maintained and made available to all employees.<\/li>\n<li>With the new norm, digital communication is allowed. So far, a printed version of a manual to document Quality Management was required.<\/li>\n<\/ul>\n<p><b>Higher customer satisfaction<br \/>\n<\/b><br \/>\nTo assure quality, DIN EN ISO 9001 uses a PDCA cycle approach (see illustration). \u201cOnce the PDCA cycle has been gone through, it begins afresh\u201d, says Kadir Kizkapan, head of Group Quality Management, M&amp;M Militzer &amp; M\u00fcnch International Holding AG. \u201cBy constantly checking, we guarantee the continual improvement of the quality of our processes and thus higher customer satisfaction.\u201d<\/p>\n<p><b>Identifying risks<br \/>\n<\/b><br \/>\nAnother central topic at the conference was risk management. \u201cAt an organization that operates internationally like Militzer &amp; M\u00fcnch, various potential risk factors have to be taken into consideration for the specific countries\u201d, Kadir Kizkapan says. \u201cIn their function, our Quality Managers therefore observe numerous political, socio-economic, ecologic and cultural aspects of their specific regions.\u201d<\/p>\n<p><b>Big success<br \/>\n<\/b><br \/>\nThe conference ended with a preview to the year 2017, with the participants discussing the pending changes, and the objectives of the Militzer &amp; M\u00fcnch Group. Kadir Kizkapan says: \u201cWe are very happy with the result of the conference. Our Quality Managers drew up highly promising suggestions and approaches to optimize quality assurance at Militzer &amp; M\u00fcnch.\u201d<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5096\" src=\"https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_PDCA_Quality_720x445_a65dc08558.jpg\" alt=\"\" width=\"720\" height=\"445\" srcset=\"https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_PDCA_Quality_720x445_a65dc08558.jpg 720w, https:\/\/www.mumnet.cn\/wp-content\/uploads\/2021\/04\/csm_PDCA_Quality_720x445_a65dc08558-300x185.jpg 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From March 29 to 31, the Militzer &amp; M\u00fcnch Quality Management Conference was held in Athens. The Quality Managers of the Militzer &amp; M\u00fcnch Group discussed optimization potential and defined new strategies of quality assurance. \u201cPreparing for things ahead: Transition from risk to chance\u201d was the motto of the conference that united 20 local and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17418,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1544,900,1508,912],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/posts\/17416"}],"collection":[{"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/comments?post=17416"}],"version-history":[{"count":0,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/posts\/17416\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/media\/17418"}],"wp:attachment":[{"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/media?parent=17416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/categories?post=17416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mumnet.cn\/ch-en\/wp-json\/wp\/v2\/tags?post=17416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}